VoIP & Cloud Phone Systems
Crystal-clear calling from any device, with the features bigger firms pay a fortune for.
- Hosted cloud phone systems
- Call recording & Akixi analytics
- Integrations & custom numbers
Oxfordshire · Nationwide UK business telecoms
Business telecoms that just work.
VoIP, business broadband and leased lines — designed, installed and supported by people who actually answer the phone. No jargon, no call centres, no hidden costs.
- ✓ No hidden costs
- ✓ Quick response from real people
- ✓ UK-based engineers
Free & no-obligation
Get a free, no-obligation quote
Tell us what you need — a real engineer gets back to you, fast.
FastResponse & support
100%UK-based support
In-houseEngineers, not resellers
2027PSTN switch-off ready
What we do
Business telecoms services, all under one roof
One partner for voice, data and connectivity — designed, installed and supported in-house. We’re not a reseller; we own your setup from day one.
Most popular
Business Broadband & Fibre
Fast, reliable connectivity sized to your team — from full fibre to SOGEA.
- FTTP full-fibre broadband
- SOGEA single-line fibre
- Business-grade reliability
Leased Lines
A dedicated, private connection that’s yours alone — never shared, never throttled.
- Symmetrical up/down speeds
- Uptime SLAs & enhanced security
- Priority dedicated support
Phone Lines & Numbers
Business lines, call packages and memorable numbers — all on one simple bill.
- Business phone lines
- Lines & call packages
- Custom telephone numbers
Cabling, Wi-Fi & Networks
The physical backbone done properly — neat, tested and future-proof.
- CAT5e / CAT6 installation
- Point-to-point networks
- Hardware provisioning
Business Mobile & SIMs
Voice and data SIMs for your team and your devices — flexible plans, strong coverage.
- Business call (voice) SIMs
- Data-only SIMs for IoT & devices
- Multi-network coverage & flexible data
Not sure what you need?
Tell us about your business and we’ll recommend the right setup — no pressure, no jargon.
Why Cinch
The telecoms provider we’d want to work with ourselves
We built Cinch to fix everything that makes business telecoms painful: the hold music, the surprise price rises, the “that’s not our department.” You get a straight-talking partner who actually picks up the phone.
Start the conversation01
People, not call queues
Real UK-based engineers who know your account and respond quickly.
02
Clear contract terms
Simple 12 or 24-month terms, explained up front — no hidden auto-renewals or nasty surprises.
03
Solutions, not sales
We design around your needs first. The right product follows, never the reverse.
04
Transparent & honest
Clear pricing, plain English, and no surprises on your bill. Ever.
Buyer’s guide
Which business internet do you actually need?
In short: most small-to-medium businesses are best on full-fibre (FTTP) or SOGEA broadband, while firms that can’t tolerate downtime — or run lots of staff, video and cloud apps — should choose a dedicated leased line. Compare them below, or see our telecoms FAQs for the questions businesses ask most.
Business Broadband
FTTP / SOGEABest for most small & medium businesses — VoIP, cloud apps and day-to-day use.
- ConnectionShared (contended)
- SpeedsUp to ~1Gbps down
- UptimeBest-effort
- Typical cost££
- Install timeDays to a few weeks
Leased Line
Dedicated internetBest for heavy use, larger teams & zero-downtime — or sites no other broadband reaches.
- ConnectionDedicated & private
- SpeedsSymmetrical, up to 10Gbps
- UptimeGuaranteed SLA
- Typical cost££££
- Install timeUp to 90 days (area-dependent)
Not sure which fits? Tell us your team size and what you run — we’ll recommend honestly, with a fixed quote.
Act before the deadline
The old phone network is being switched off
The UK’s PSTN and ISDN networks are being retired by January 2027. Every business still on traditional copper phone lines must move to digital (VoIP) before then — or risk losing service.
Cinch makes the move painless:
- A free audit of your current lines & usage
- A bespoke digital plan that often lowers your bill
- Fully managed switchover with zero downtime
PSTN switch-off completes
Jan 2027
Don’t leave your business on a dead line.
How it works
Switched on in three simple steps
1
Quick chat
Tell us about your business and what’s frustrating you today. 15 minutes, no hard sell.
2
Tailored plan
We design the right mix of voice, data and connectivity — with clear, fixed pricing.
3
We handle it
Install, setup and switchover managed end-to-end, then ongoing support that answers.
★★★★★
“Cinch Telecoms has given me the best service I could have ever imagined. The support team is always available to answer my questions — no matter what.”
SS
Samuel Smith
Business owner
Accredited & trusted
FAQs
Business telecoms questions, answered straight
The things businesses actually ask us before they switch.
How much does a business phone system or VoIP cost?
Hosted VoIP is normally charged per user, per month — typically around £15–£20 depending on features, handsets and call packages, which usually works out cheaper than traditional lines once you remove line rental. Your exact price depends on user numbers and call volumes, so we give you a fixed, tailored quote for free.
How much does a leased line cost?
Leased lines are priced on speed and location and typically range from around £150–£400 per month. Because every site is different, we survey your location and quote an exact monthly price — no surprises.
Can I keep my existing phone number?
Yes. In almost all cases we can “port” your existing numbers — including traditional landline numbers — across to your new system, so your customers never notice a change.
Will my phones work in a power cut, and can I still call 999?
VoIP needs power and internet, so a digital handset won’t work in a power cut on its own. We set every customer up with a backup — such as mobile failover or a battery backup unit — so you can always reach 999/112, in line with Ofcom’s rules.
Is VoIP reliable enough for business?
Yes. On a decent connection, VoIP call quality matches or beats old phone lines. We add failover so if your internet drops, calls automatically divert to mobiles, and we monitor your service proactively.
Do I need a leased line, or will business broadband do?
Most small-to-medium businesses are well served by full-fibre (FTTP) or SOGEA broadband. A dedicated leased line with a guaranteed SLA is the safer choice if you have lots of staff, rely on cloud apps and video, can’t tolerate downtime, or if no other business broadband is available at your location. We advise honestly based on your usage — see the comparison above.
How long does it take to switch or get installed?
VoIP can often be live within a day or two once numbers are ported. Broadband installs take days to a few weeks; leased lines need a survey and build and can take up to 90 days depending on your area. We manage the whole timeline and keep you running throughout.
What is the PSTN / ISDN switch-off and does it affect me?
The UK’s analogue phone network (PSTN) and ISDN lines are being retired, with the switch-off completing by January 2027. If your business uses traditional phone lines you’ll need to move to a digital (VoIP) service before then. We audit your setup for free and manage the switch with no downtime.
What contract terms do you offer?
We offer straightforward 12-month or 24-month terms, explained clearly up front — with no hidden auto-renewals or surprise price rises. Pick the term that suits your business.
How fast do you respond when something goes wrong?
We pride ourselves on a quick response during business hours. You’ll speak to a UK-based engineer who already knows your account — not an overseas queue.
Do you only cover Oxfordshire?
We’re based in Oxfordshire but install and support businesses nationwide. Wherever you are in the UK, we can help.
Let’s talk
Get a free, no-obligation quote
Tell us a little about your business and we’ll get back to you quickly during business hours. No call centres, no pressure.
- 01869 228710
- Oxfordshire — serving the UK nationwide
- Mon–Fri, 9am–5:30pm